Client Services currently seeks a Network Convergence Sr. Advisor to join our team in Buffalo, NY Supporting all telecom functions and duties at a customer site in an Avaya infrastructure. The specific components that are considered for support: -Avaya Communications Manager -Avaya CMS -Avaya IP Agent/One X Detailed modules: Avaya Interaction Center, Avaya Operation Analyst (operational reporting and feed to Cognos SLTR), Avaya Voice Portal (automated voice response and data acquisition), Avaya Modular Messaging (voice mail) ?Additionally, CTI is provided by the Nuance platform
Additional Job Details:
Account - Independent Health LOCATION-IS IN BUFFALO, NY MUST HAVE 2-3 YEARS EXP AVA MANAGEMENT AND CMS, VOICE PORTAL
What are the three to five technical responsibilities of the position?
MUST HAVE 2-3 YEARS EXP AVA MANAGEMENT AND CMS, VOICE PORTAL