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Reference # : 17-00037 Title : Esko Webcenter Senior BA
Location : Chicago
Experience Level : Start Date : 06/26/2017  
Description

Title: Esko Webcenter Senior BA (Telecommute)

Bill Rate: 76/hr on C2C; 70/hr W2

Location: Telecommute OK - 200 E Randolph St, Chicago Illinois 60601

Description: Esko Webcenter Senior BA


Esko WebCenter workflows is the most important need. Must be able to train and provide detailed instructions.

Candidate can be remote/telecommute.

- You perform workshops and quick-win audits to analyse customer workflows and processes, gather customer requirements and define/design a solution (scope and design workshops).

- You analyze customer processes and map these processes on our software solutions.

- You implement artwork management systems solutions at customers.

- You drive successful implementations by creating relevant documentation (such as scope and design workshop reports, training documentation and Solution Overview Documentation)

- You interact with our R&D teams to share ideas that help improve our collaboration tool to be used as artwork management system

- You interact with Customer Services to transfer information on implemented solutions

- You provide training to customers (admin training, key user training)

Requirements

- You have proven ability to work in multi-functional teams, networking effectively with others to achieve desired goals

- You have 5 years' experience (or the equivalent of) in areas such as, but not limited to: ¿Software user training (e.g. workflow building, system configuration, system admin, developing key users up to a professional/expert level)

- Software support (e.g. registering, administering, diagnosing and resolving customer support requests)

- And/or other technical services domains (e.g. application engineering, enterprise level software installation)

- You have a Bachelor or Master degree (or the equivalent of) in a related software or IT domain

- Process and operations expertise in the areas of printing and packaging is considered a plus

- Experience in the Esko software (WebCenter, Automation Engine) is the most important skill must be able to train and provide detailed instructions with the workflows

Candidate can be 100% remote as long as has good knowledge of Esko WebCenter workflows

Must have knowledge building workflows

Your competencies:

- You have excellent communication and presentation skills

- You have strong analytical skills

- You are technically well-grounded and have a hands-on mentality

- You can prosper in a fast paced environment that fosters change, creativity and flexibility

- You think in possibilities, not in limitations

- You work in a structured, organized way

- You are confident and determined