Position Title: IMDG L1 L2 Support
: Raritan, NJ, United States
: Permanent or Contract is ok for this position
Education Level Required:
- 3 years of experience in GemFire implementation and administration.
- Provide troubleshooting and diagnostic support at L2 / L3 level for these technologies
- Incident, problem and service outage management
- Service request fulfillment/Project provisioning
- Setup, build and automate GemFire Structure code deployment
- Responsible for performance tuning
- Responsible for the integrity and security of GemFire environment
- Design and support appropriate GemFire backup & Recovery processes.
- Responsible for the integrity and security of Gemfire environment
- Manage and support the Gemfire Production environment.
- Manage GemFire upgrades and maintenance patching.
- Provide 24x7 production system support
- Document and maintain work instructions
- Initiate, submit and implement change requests
- Log technical support tickets with vendor helpdesk¿
- Performance, capacity & utilization monitoring
University Graduate Or Relevant Experience.