IMDG L1 L2 Support
: Raritan, NJ, United States
:12 Months Contract
Education Level Required:
|3 years of experience in GemFire implementation and administration.
• Provide troubleshooting and diagnostic support at L2 / L3 level for these technologies
• Incident, problem and service outage management
• Service request fulfillment/Project provisioning
• Setup, build and automate GemFire Structure code deployment
• Responsible for performance tuning
• Responsible for the integrity and security of GemFire environment
• Design and support appropriate GemFire backup & Recovery processes.
• Responsible for the integrity and security of Gemfire environment
• Manage and support the Gemfire Production environment.
• Manage GemFire upgrades and maintenance patching.
• Provide 24x7 production system support
• Document and maintain work-instructions
• Initiate, submit and implement change requests
• Log technical support tickets with vendor helpdesk¿
• Performance, capacity & utilization monitoring
Bachelor's degree equivalent technical discipline or equivalent technical experience.¿