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Reference # : 18-00203 Title : IT Support - WMS Analyst
Location : Greenville, SC
Experience Level : Start Date : 06/12/2018  
Description
IT Support – WMS Analyst
Perceptive Recruiting’s IT Support opening in Greenville oversees the administration and maintenance of our client's IT hardware and software. This individual will serve as the main point for IT administration and maintenance of computer stations, troubleshooting, systems backups, and archiving. The support specialist is also responsible for tracking and documentation of user requests, engaging appropriate site/corporate/client resources to support the operation and timely closing of support service requests. Experience with Warehouse Management Systems and manufacturing environments is required!

Responsibilities:
  • Acts as the primary support of the company's systems solutions for the user community
  • Develops and maintains tracking tools for support service requests and resolutions by location and resource
  • Engages appropriate expert resources when complex support issues arise outside of the WMS and other applications
  • Works with project teams to help implement, maintain, and improve Internal Systems
  • Remains on the forefront of emerging industry practices
  • Communicates effectively with internal clients to identify needs and evaluate alternative business solutions
 
Skills:
  • The position of IT Support requires familiarity with Warehouse Management Systems (Infor, Camleot, SAP ... etc.).  It also requires core computer and applications competency relevant to the role. Demonstrated ability of successfully working with operational resources
  • Experience with RF/ RDTs, and other Infor WMS
  • Wi-Fi experience / RF systems and equipment experience
  • Ability to extract data from system using SQL
  • Strong proficiency with an established WMS needed
  • Strong proficiency in Database Management
  • Configuration and testing experience in a WMS system