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Reference # : 20-00106 Title : Configuration Management Analyst
Location : Reston, VA
Position Type : Full Time/Contract
Experience Level : Start Date : 02/14/2020  
Minimum Skills    
  • Experience with ITSM tools (i.e. ServiceNow, Atlassian Tool Suite)
  • Experience working with the federal government agency
  • Knowledge of IT systems management, especially Systems Engineering Life Cycles (SELC) and Software Development Life Cycle (SDLC) 
  • Familiarity with Waterfall and AGILE development methodologies as well as ITIL/ITSM experience 
  • Effective oral and written communication skills with customer, technical, and management personnel
  • Must possess a self-starter mentality and be an effective problem-solver
  • Ability to work as part of a team and work independently
  • Exceptional organizational & multi-tasking skills
  • Extensive experience with Microsoft Office (including MS Office suite, Visio, PowerPoint)
Preferred Skills    
  • Current Client Entry on Duty (EOD) and other civilian Agency clearances
  • Active Top Secret clearance preferred
  • Experience with ServiceNow or Jira
  • Experience with relational database
  • Experience with scripting language
  • Experience with change management and CCB process
  • ITIL certification a plus
Education Level    
Bachelor's degree with 7+ yrs demonstrated configuration management & asset management related experience