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Reference # : 17-00219 Title : Project Manager - Records Management
Location : Silver Spring, MD
Experience Level : Start Date : 02/17/2017  
Description
 RCM Technologies is a leading provider of IT Business Solutions and Professional Engineering Services to over 1,000 clients in the commercial and government sectors. RCM partners with clients to define, implement, and manage a broad range of technologies across multiple platforms, systems, and networks. Our broad geographic presence ensures that a proven and reliable tactical and strategic capability is available and deployable virtually everywhere in North America. RCM Technologies is looking for a Records Management (RM) Project Manager; this is a direct hire permanent position.
 
The Records Management (RM) Project Manager (PM) will assist a large federal program in evolving a records program into a best-in-class records management center.  The successful candidate will provide technical and managerial oversight to an on-site team supporting the full spectrum of records management activities, including electronic records management, digitization of hard copy records, and paper records. Responsibilities will include, but are not necessarily limited to: managing projects using established project and quality processes and procedures; documenting business and records requirements and procedures; providing guidance to the team and recommendations to the client on understanding government records management policy; analyzing business and user needs; drafting policy and guidance documentation; and developing or modifying procedures to solve complex problems, including integrating electronic records management into existing business processes.
Experience must include working closely with technical staff to ensure that the records management application (Content Server/Livelink or similar system) is configured such that it supports the business needs of the client's records center and the center's customers; research & analysis of complex records management issues and problems and making recommendations based on research conducted; coordinating, reviewing and approving records disposition schedules for NARA submission; and preparing professional quality fact sheets, presentations, brochures, and training materials. The Project Manager must have extensive and recent knowledge of the Federal Records Act, NARA regulations, policy and guidance, compliance requirements, federal records management, and federal recordkeeping practices.  Familiarity with document management processes, procedures, and supporting applications (i.e., Content Server/Livelink) is also required. A knowledge and familiarity with "e-Discovery”, the Freedom of Information Act, and the Privacy Act is strongly desired but not required.  The Project Manager must possess a demonstrated capacity to analyze, review, and occasionally apply technology solutions which meet the security control requirements specified by the client and NARA guidance. Superior technical, writing, and presentation skills are required, as well as excellent organizational skills, attention to detail, excellent customer service skills, knowledge of Microsoft Office, the ability to multitask, and excellent written and verbal communication skills.
General Description of Duties:
  1. Initiating, planning, executing, monitoring, and closing all project work based on established project and quality management processes and procedures.
  2. Analyzing business and user needs and documenting requirements.
  3. Recommending changes to or creation of processes and procedures supporting the records program, including electronics records and information governance.
  4. Integrating electronic records management into existing business processes (i.e., managing records born electronically, digitization of hard copy records, paper recordkeeping, etc.).
  5. Providing guidance to the team and recommendations to the client on a variety of RM topics.
  6. Training end users in records management responsibilities, processes, and procedures.
  7. Providing additional program support services as needed.
Requirements:
Education:  Bachelor's and Master's Degrees or equivalent experience. 
Experience:  Minimum of 10 years of experience with at least 6 years managing federal records management and projects. Experience with the following is required: direct personnel management; writing federal records management policy; a deep understanding of how to apply records management best practices to business processes; working with electronic recordkeeping systems (i.e., Content Server/Livelink, Documentum, etc.); and working with digitization/scanning products (e.g., Kofax). Certifications from the Institute of Certified Records Managers (CRM certification) and from NARA (Federal Records Management Training - all 6 exams), and from the Project Management Institute (PMI) (Project Management Professional (PMP®) certification) are strongly desired, but not required at the start of employment. If the candidate does not have an ICRM certification, one must be obtained within 3 months of employment. If the candidate does not have a PMP certification, one must be obtained within 6 months of employment.  Experience managing implementation of Kofax scanning solutions and software suite is a plus. Awareness of current federal privacy and computer security practices, and quality practices such as ISO or CMMI are desirable.

Skills: Position requires strong project management, customer interface, team management, technical, writing, and presentation skills. Also requires excellent organizational skills and attention to detail, excellent customer service skills, working knowledge of Microsoft Office, ability to multitask, and excellent written and verbal communication skills.

 RCM Technologies is an Equal Opportunity Employer and does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, non-disqualifying physical or mental disability or any other basis covered by law. Employment decisions are based solely on qualifications and business need.