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Network Telephony Engineer
Ref No.: 17-00729
Location: Washington, District of Columbia
Position: Network Telephony Engineer
Location: Washington, DC
Contract Duration: Fulltime

Job Description:
  • 8-10 Years experience in Network infrastructure Administration and Operations
  • Cisco ROuting Switching and WLAN platforms
  • General Role and Responsibilities
  • IPT Telephony Engineering
  • IP Telephony Support
  • BCMO & Global Security Operations Center Support
  • IPT Communication Circuits
  • Zoom (Call Recording)
  • Support UCCX facility Call Center
  • 24*7 Support
  • IPCelerate OTA (Office Telephony Alert)
  • IPT Domain Controllers (dedicated)
  • Manage IPT AD user (over 4700+)
  • IPT Network design and Engineering
  • Manage, operate, and optimize dial plans and route patterns
  • IPT application implementation and support(e.g. CUCM, CUBE, UNITY Voice mail, ZOOM, OTA, UCCX, etc.)
  • Device administration, Incident Management (L3), Change and Problem Management
  • E911 services support and maintaining PSAP location databases
  • IMAC and IPT inventory management
  • Support UCCX facility Call Center
  • Support installation and management of communication circuits
  • Office Telephone Alert (OTA) - application design, Implementation and support
Education Level Required:
Engineering Graduate Or Relevant Experience.