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Shipboard Safety & Medical Applications Support Engineer
Ref No.: 18-08288
Location: Fort Lauderdale, Florida
Position Type:Contract
Start Date / End Date: 09/16/2018 to 12/28/2018
You must be able to work directly on our W2 without sponsorship or transfer of visa as this position could convert to FTE after a 3-6 month contract. We seek a Shipboard Safety & Medical Applications Support Engineer for our client, a large hospitality company, in Miramar, FL.

Scope of work:
  • Application support that include: Assa Abloy (VING), CCTV, APASS and eSeaCare.
  • Duty Phone (24/7 on 2 week rotation within the team).
  • Working on ticketed issues (Remedy).
  • Documenting issues, troubleshooting guides, install guides, etc.
  • Certifying new equipment and applications.
  • Working remote with the fleet of ships and the respective IT staff.
  • Working with the application vendors and the business on upgrades, deployments, projects on site and remotely.
  • Work closely with the infrastructure, network and security teams for issue resolution.
Required skills/competencies:
  • Microsoft Windows Server 2003 and up, Windows 7 and up. Intermediate SQL knowledge.
  • Responsible, driven, adaptable and can change direction quickly. Ability to follow direction and interact well with other departments and teams.
  • At time of hire possesses current and up-to-date certification/certificates for CompTIA A+ at the very least.
  • CompTIA A+
  • College Grads who do not yet have field experience but possess strong technical skills who also demonstrate strong ownership abilities and powerful sense of drive are encouraged to apply. Significant travel may be required at times.  
Preferred Skills:
  • UNIX, VMware, Remedy. Scripting capabilities.
  • College Degree or commensurate work experience
Travel Required: Yes
Travel Description: Up to 20%
Standard work week: Our normal business hours are 9 am - 6 pm M-F. All candidates must be available to work those hours. Some weekend and overtime work may be required.
Please provide your current resume and/or other information highlighting recent work and abilities to Jon Kowalsky at jonk@arcgonline.com.