Howard Systems International | 1.800.326.4860
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The Systems Engineer will serve as a technical resource for in the oversight and maintenance of the IT infrastructure and operations including: Desktop Support end-user workstation capabilities including design and implementation of one or more images. Server Troubleshooting and management of accounts, groups, mailboxes, shares, applications, and general administration Network Troubleshoot and manage network issues as they arise Mobile Devices Support and roll out iOS and Blackberry devices, manage carrier contracts Phone System Setup desk phones and troubleshoot problems System and process documentation. Organize existing documentation and create new documentation.
Technical tools and platforms currently in use include: End User: Windows 7/Office 2010, Client, Citrix Desktop, Office 365 Deployment/Exchange, Azure Cloud Migrations, Capital IQ, EZE OMS, Acrobat, ProTrak, Workshare, iOS, Blackberry, Cisco Phones, Cisco Jabber, Symantec EndPoint protection, Canon MFP, Client printers Server/Network: VMWare 5, Windows 2008, Exchange 2010, SQL 2008, Cisco Call Manager, BES 5, Symantec Enterprise Vault, EVault Backup, Cisco routers, switches and FWs, Palo Alto FWs
Primary responsibilities estimated percentage allocation: 60% End user support/operational management 15% Server/network/storage support 20% New project Initiatives support 5% Documentation
KNOWLEDGE AND SKILLS REQUIRED:
IT Knowledge/Experience and Experience successfully supporting IT operations in a highly demanding environment Efficient troubleshooting of problems with precision and grace Strong knowledge of Windows OS and Office 2010 Previous experience creating desktop images Strong troubleshooting skills Strong Apple iOS skills Windows Server 2008 Active Directory management Windows Server Update Services 3.0 At minimum, working knowledge of VMWare, DNS, Exchange 2010 Working knowledge of Cisco IOS, network troubleshooting, EMC storage, Cisco Call Manager, SQL 2008, GPO, and PowerShell a plus Decision Making/Problem Solving Demonstrated clear, analytical thinking and sound judgment Ability and to make timely decisions based on analysis Demonstrated strong problem solving capabilities Initiative and Teamwork Ability to direct oneself with minimal supervision Strong work ethic Ability to prioritize multiple tasks Desire to work in a fast-paced, demanding workplace Willing to take responsibility for getting things done Understanding that long hours/off hour support may sometimes be needed Finance Systems Knowledge Experience working with infrastructure to support financial systems including Eze Castle OMS, Advent Axys, Client, Capital IQ
BACKGROUND AND TRAINING: A minimum of a Bachelor of Science in Management Information Systems, Computer Science, or other related discipline A minimum of 5 years relevant business and/or technical experience in a financial systems environment. We are seeking a self- motivated candidate with a "hungry mentality”. Someone who will participating in shaping the future of the companies' technology.
Salary with a 15% bonus. Full health benefits, 401k immediate enrollment, 2 weeks vacation the first year and additional sick time of 5 days if needed. Please also note there will be a drug test- more specifically a hair follicle test, credit background and regular background check of past employment.
Also, this is a smaller financial services environment. If you prefer medium or large - this is not the right opportunity.
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