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IT - Network Operations Analyst, Career : 17-04481
Ref No.: 17-04481
Location: Fairfield, California
Primary Skills : IT - Network Operations Analyst, TNS/Telecom Operations, Maintenance, and Installation environment.
Duration : 1 year Contract
Location : Fairfield, CA
Tax Term : W2 only

Primary Function of Position :

Qualifications : • BA/BS in Information Technology OR related field OR equivalent work experience.
• Minimum of 2 years’ experience in telecommunication, internet, or network operation center to include familiarity with IT Infrastructure Voice, Microwave, Fiber (DWDM and Sonet), Mux, Network, Common Facilities, Tele-Protection, SCADA and Computing Systems.

  • Familiarity with client tools for managing change – Telenium, Telecom Circuit Database, Ring maps and Remedy
  • Previous experience working in ticket management systems/applications (I.E SMC Remedy) • Familiarity with client LOB’s and processes such as Electric Transmission, Electric Distribution, Gas Operations, and Power Generation Strong initiative and results orientation.
  • ITIL foundation or greater certification
  • Understanding the underlying theories, principles, and practices of IT Service Management, particularly ITIL, from a leader and technical perspective.
  • Process Improvement experience
  • Progressive broad-based IT and business experience.
  • Excellent oral and written communication skills, as well as ability to present and explain technical information that establishes rapport, persuades others and gains understanding.
  • Strong teamwork and interpersonal skills at all management levels
  • Qualitative and quantitative analytic & problem solving skills
  • Open to Change (Adaptability)
  • Ability to apply critical thinking skills and learn new concepts quickly
  • High attention to detail
  • Excellent reading comprehension
  • Strong prioritization skills
  • Excellent memory
  • Willingness to comply with specific instructions and/or processes as defined in Run Books
  • Proficient in Microsoft Office Suite such as Excel, Word, OneNote and Outlook
  • Able to support shift schedules as required to meet business needs
    Please apply directly with your updated resume or call Charudatta at # 408-907-3210