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Pharmacy Helpdesk Support : 17-03601
Ref No.: 17-03601
Location: Downey, California
Primary Skills : Pharmacy Helpdesk Support, Outpatient/ PDX Pharmacy system/application experience , Excel, Support
Location : Downey, CA
Job Duration : 6 Months contract onsite with possible extension
Contract Type : W2 only;  ***No Corp to Corp  or Vendor candidates**
Job Description/ Responsibilities : Pharmacy Helpdesk Support 
  • Ideal candidates would have Pharmacy experience (Pharmacy Tech, etc)
  • Provides Level 1 and Level 2 support.
  • Helpdesk needs include phone support and triage of any pharmacy related issues with basic troubleshooting.
  • Responsibilities include maintaining, developing and supporting pharmacy systems and applications, as well as answering questions.
  • Flexibility is a requirement, Pharmacy Help Desk provides support 24/7
Required Skills / qualification :
  • Top Daily Responsibilities : 1. Answer calls 2. Triage issues 3. Create incidents 4. Answer emails 5. Performs related duties as assigned or requested
Skills a Top Candidate Should Have :
  • Minimum of 2 years of outpatient pharmacy experience required.
  • 2PDX Pharmacy system/application experience required.
  • Phone skills
  • 4Microsoft Word and Excel
  • Able to triage, analyze, and resolve issues when appropriate 
Desired Skills : 1. Prefer a licensed Pharmacy Technician. 2. Able to work in a team and unsupervised

Soft Skills : 1. Great personality 2. Good Communication and written skills

Please apply directly with your updated resume or call Sachin Naik at # 408-816-2466