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Computer Operator z/OS
Ref No.: 18-00376
Location: Columbus, Ohio
Position Type:Right to Hire
Start Date: 09/12/2018
Title: Computer Operator
Location: Columbus, OH
Type: Contract-to-hire
Work Schedule: 2nd shift
Sunday-Tuesday 7:00pm-7:30am and Wednesday 7:00pm-01:30am
Detailed Description:
  • Operates within an IBM z/OS mainframe environment.
  • Monitors system applications and tools to confirm they are properly functioning: analyzes potential problems.
  • Monitors ticket queues for incidents and all tasks requested for their designated assignment group.
  • Determines and ensures that abends and scheduling modifications are implemented/resolved in a timely and accurate manner.
  • Recommends temporary/permanent solutions to production processing errors.
  • Partners with Technical Support, Change Management, Production Control, System Development and clientele to provide quality computer services.
  • Mentoring all incoming Computer Operators on their respective shift. Actively involved in training with group lead with all new Computer Operators to the group.
  • Maintains above average performance of all duties of the Peripheral Operator responsibilities.
  • Must be able to work independently and demonstrate a commitment to customer service excellence in a fast-paced production environment.
Basic Qualifications:
  • High School Diploma
  • Minimum 1 year of Computer Operator experience or equivalent in an IBM z/OS mainframe environment
Preferred Qualifications:
  • Associates or Bachelor's degree desired
  • Minimum two years of experience with z/OS, JES2, TSO, SAR, Auto Operator, JCL and mainframe operating system software or equivalent
  • Minimum two years of experience utilizing a Mainframe production scheduling/restart package, ZEKE/ZEBB/Zena preferred
  • Experience in a ticketing system example - ServiceNow
  • Proficient in Word, Excel, Outlook and SharePoint
  • Strong verbal, written, organizational, and interpersonal skills