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Project Lead - Commercial Products, Depot & Field Service
Ref No.: 17-03849
Location: Anaheim, California
Project Lead
Anaheim, CA
Direct Hire

Job Description
  • The Project Lead, Commercial Products, Depot & Field Service is responsible for managing and directing the activities of the Depot Organization, and the Aftermarket group for the Commercial Business and FAA Contracts (STS/PDU's, Maintenance Agreements, Spare Parts, Replacement Parts, Warranties and Repairs), as well as support for Depot and Field Service.
  • Position works in close coordination with Project Administrators to ensure proper execution of program budgets, cost reporting, coordination of resources for all projects under their cognizance.
  • Leads teams and directs Project Administrators in execution of specific projects as defined by their manager.
  • The primary responsibility for this role is to lead and support all project administrators in the department.
  • Setting project objectives and goals
  • Inspire and motive project administrators on meeting company and project objectives and goals
  • Keeping track of projects and ensuring projects follow assigned budgets and schedules
  • Recommends market strategy for Customer Service (CS) activities.
  • Sell aftermarket products and services or assist the field sales staff in same.
  • Recommends pricing and strategy for aftermarket products and services when negotiating new equipment sales.
  • Directs and reviews price estimates.
  • Establishes and recommends pricing on quotations, updates costing data and recommends appropriate changes.
  • Acts as customer liaison for equipment add-ons, engineering changes, production releases, etc.
  • Conducts research, quotation, administration and follow-up of same.
  • Interfaces with customers and monitors customers interfacing activities of C/S personnel.
  • Reviews and supervises the coordination of C/S programs.
  • Reviews account receivable/payable and resolves problems.
  • Conducts fact-finding; negotiates major contracts, supervises negotiations of C/S personnel.
  • Reviews, recommends/approves contract terms and conditions related to Maintenance Agreements and Spare Part purchases in conjunction with the Contracts Dept.
  • Reviews and monitors all contractual activities and resolves problems, claims and disputes.
  • Recommends and establishes new procedures/systems to improve performance of contract administration or assists in marketing programs.
  • Establishes forecasts and budgets for aftermarket products and services.
  • Manages and directs all phases of a project from inception to completion (including formal contract closeout).
  • Obtains necessary data from Sales, Engineering, Manufacturing, Field Services and Contracts to process and prepare quotations.
  • Responsible for pricing of proposals, obtaining necessary approvals and formal submission of proposals to customer.
  • Establishes and maintains project schedules.
  • Directs the integration of a program team, which may include: Purchasing, Engineering, Quality Assurance, Finance, Field Service, and Administrative functional areas.
  • Responsible for conducting weekly program meetings to discuss open issues and schedules.
  • Establishes and maintains customer contacts to ensure conformance to requirements.
  • Directs administration of contracts and acts as primary contact between the company and the customer.
  • Responsible for reporting of: Actual Costs, Estimates to complete, Invoicing, and Receivables.
  • Provides feedback on employee performance.
  • Recommends policy.
  • Performs other duties as assigned by Management.
Education/Experience
  • This position requires outstanding personnel management skills; excellent written and oral communications skills; must be a self-motivator and also possess the ability to motivate others; and possess good interpersonal skills.
  • Must be able to exercise developmental or creative abilities in policy development.
  • Be able to analyze complex reports, apply language, mathematical and graphic skills to the analysis of data/and or problems.
  • The individual must also have the ability to read and interpret contractual requirements.
  • Bachelor's Degree in related discipline from four-year college or university preferred.
  • Must have 4-6 years of leadership and management experience with administrative responsibilities; or equivalent combination or education and experience.
  • Must be able to interface with engineering, manufacturing and management personnel.
  • Good human relation skills.
  • Bachelor's Degree preferred or 4 – 6 years of leadership and management experience or equivalent combination education and experience.
  • Understanding of/or aptitude for learning technical requirements for assigned area of responsibility.
  • Knowledge of basic contractual procedures and the ability to negotiate and administer contracts.
  • Must be conversant in Microsoft Office and be versatile in e-mail communications.
  • Must be able to multi-task and organize.
  • Possess the ability to interface with internal and external customers in a mature and professional manner.