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Support Tech
Ref No.: 17-03681
Location: Salt Lake City, Utah
Support Tech
Salt Lake City, UT
1 Year Contract

Job Description
  • Has the ability to provide 2nd Level software technical support needs for web-based and client-server applications.
  • Collaborate globally with Client Technologies, Product Development, Risk, FLOS, Client Management, Global Servicing Operations, Compliance, Finance, external vendors and business partners with automation activities.
  • Manage the end-to-end automation process of internal and external business partners globally.
  • Provide support for day to day activities which include phone availability, trouble ticket management, system testing, etc.
  • Applicant must read, write and speak Fluent English.
  • Flexible work schedule is necessary.
  • This position may require working nights and/or weekends per business needs.
  • Minimum 2 years computer/networking technical support experience required.
  • Preferred Additional: SalesForce.com Experience; Technical Support Certifications or Degrees