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Program Manager
Ref No.: 17-03567
Location: Lehi, Utah
Program Manager
Lehi, UT
5 Month Contract

Job Description
  • The Client is looking for a Beta Program Manager to coordinate beta programs in the Client Digital Marketing Business Unit.
  • The Beta Program provides an opportunity for the Digital Marketing product development teams to gather feedback from a small group of customers regularly to help shape the final product.
  • The Beta Program Manager plays a central role in ensuring quality product releases that realize superb customer experiences with Client Digital Marketing products.
  • Be the customers' advocate while working with product development stakeholders at multiple levels across the product development organization.
Coordinate product beta test programs by:
  • Recruiting beta testers
  • Coordinate and moderate weekly customers calls
  • Draft communication emails to beta testers
  • Maintaining a strong relationship with our customers
  • Represent the customer viewpoint and get the right result
  • Create and distribute final reports and learnings
Education/Experience
  • Basic Microsoft Office knowledge
  • Excel, Word, and Outlook are a must!
  • Ability to quickly learn new computer applications
  • Experience working with customers and product development teams
  • Type at least 40wpm
  • Strong attention to detail
  • Ability to manage multiple projects at one time
  • Excellent written and verbal communication skills
  • Strong interpersonal skills
  • Ability to manage controversial issues to the best result for the customer.
  • Ability to work with key stakeholders to find solutions for both the Client and the customer.
  • Ability to identify and follow the Beta Program's best practices and implement them to produce results.
  • BS or BA or have 2-3 years of relevant experience