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Change Management Consultant
Ref No.: 17-02512
Location: Walnut Creek, California
Change Management Consultant
Walnut Creek, CA
5 Month Contract

Job Details
  • Our client is looking for a Change Management consultant (with a possibility of extension).
  • In this role you will be responsible for developing and executing change management strategies and plans to support the implementation of key strategic initiatives, with a goal of achieving adoption among key stakeholder groups.
  • The ideal candidate will have strong leadership skills, business acumen, a practical understanding of change management methodologies, and the ability to flex in a changing environment and have a bent for continuous improvement.
  • The Consultant will work with a broad array of stakeholders to engage them in change.

Specific Duties/Responsibilities:
  • Strategy & Planning
  • Collaborate with project managers and project sponsors to determine change management scope and effort
  • Lead change management activities by applying a structured change management process and tools to create a strategy and plan to support adoption of the changes required by a project or initiative
  • Clearly identify project stakeholders
  • Assess the change impact by conducting impact analyses, assessing change readiness and identifying key stakeholders.
  • Document all impacts of process or tool change to determine user support and resistance.
  • Create and manage change management work plan, variance and status reports
  • Work with the Change Management Manager and project leads to insure that change management activities are incorporated into overall project plan.
  • Implement a holistic change management strategy to drive adoption, including engagement/communication plans, training and development plans and measurement of readiness and post go live.
  • Deliver all sponsor/leadership plans
  • Support the design, development, delivery and management of all engagement activities, including communications
  • Support training efforts by providing input, documenting requirements and supporting the design and delivery of training programs
  • Develop all messaging and content: PPT, go live messages, inform communications, etc.
  • Measure and report on adoption
  • Manage issues, risks and scope in relation to the change management strategy and plans
  • Change Leadership
  • Foster a culture of change, innovation and continuous improvement within teams and the organization
  • Coach and influence stakeholders about strategic and tactical change management
  • Create and manage measurement systems to track adoption of the changes and resistance as well
  • Manage and support change management team projects (as required)
  • 5+ years of experience in managing change and adoption of IT systems across an enterprise to include knowledge of change management principles, methodologies and tools
  • Deep knowledge of Change Management concepts, methods and application
  • Excellent innovative skills in seeking out new approaches and solutions
  • Change Management Certification from Prosci
  • Ability to influence a team of professionals and internal customers to support the delivery, support and optimization of change management initiatives
  • Change agent: ability to anticipate and execute action plans to proactively manage and drive change in an organization
  • Organized with a natural inclination for planning strategy and executing tactics
  • Strong interpersonal skills, influencing skills, leadership ability and management skills
  • Results-driven team player
  • Ability to work in a dynamic, changing environment
  • Ability to manage multiple projects and provide direction to project resources
  • Excellent written and verbal communication skills
  • Ability to conceptualize and communicate employee experience needs
  • Familiarity with project management approaches, tools and phases of the project lifecycle
  • Strong presentation skills and the ability to interact well at all levels of the organization
  • Ability to influence without formal authority
  • Insurance industry experience