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Business Relationship Manager
Ref No.: 18-00050
Location: Washington, District of Columbia
Position Type:Full Time/Contract
 Business Relationship Manager
PruTech Solutions, Inc. is re seeking an outgoing and customer service-oriented relationship manager to join our organization and work with our Business Development Team. This role is located in Washington DC (20024).

In this role, you will be responsible for meeting with clients, educating them about our services, and guiding them to make the best decisions to leverage our service offerings to build their solutions and services portfolio. You'll also play a key part in generating new business by identifying opportunities for potential Federal and Local Government procurement opportunities.


Responsibilities:
  • Maintain good relationships with clients so that the business can maximize the value of those relationships.
  • Identify key contacts within the Federal Government and strategic vendor partnerships to establish and foster a rewarding relationship within various Public Sector agencies.
  • Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.
  • Understand the problems and challenges of clients and potential customers to identify ways our business solutions could better address those needs.
  • Set revenue targets and then develop and execute a strategy to meet those.
  • Grow business revenue by identifying new sales and business development opportunities.
  • Seek opportunities to cross-sell or expand service offerings.
  • Develop marketing and branding campaigns for existing and new customers
  • Monitor and assess activities of our competitors to proactively.
  • Research contract award trends and pipeline activity
  • Provide excellent service in order to maintain a positive reputation for the business.
  • Conduct research, analysis, and proposal development support.
Requirements and Qualifications:
  • Must have strong written and verbal communications skills.
  • Ability to build, foster, and maintain positive professional relationships.
  • Must be familiar Service Management, Quality Management, and IT Service Management industry best practices.
  • Devotion to high-quality customer service.
  • Excellent interpersonal communication skills and the ability to engage all levels of management.
  • Keen analytical and research abilities.
  • Experience is grant or proposal writing is highly preferred.
  • Knowledge of relationship management best practices.
  • Problem solving and conflict resolution capabilities.
  • Willingness to develop an in-depth understanding of the business and related services.
  • Bachelor's degree in business, marketing, management, or related field.
  • 3+ years of experience in a sales or customer service role.
  • Outgoing and customer-oriented attitude.
  • Document and graphical publishing experience is a plus
All Interested/potential resources, please forward your profiles to abhi@prutech.com to discuss further about this exciting opportunity.