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Quality Assurance Manager
Ref No.: 15-02510
Location: Reading, Pennsylvania
Position Type:Direct Placement
Start Date: 10/15/2015
uality Assurance Manager
General Purpose:
Plans, coordinates and directs the facility Quality Assurance and Food Safety Programs to ensure compliance with all DFA Quality Assurance Policies and Procedures, Customer Specifications and Regulatory requirements.
 Job Duties and Responsibilities:
Understand and manage Quality and Food Safety operations in a food manufacturing facility. Ensure that plant and all plant personnel are operating in compliance with all DFA company procedures, customer requirements, local, state, and federal regulations Implement and manage DFA Quality Assurance & Compliance, Quality, Food Safety, and HACCP programs. Develop plant specific policies and procedures as needed and provide training to employees to ensure compliance. Implement and maintain Quality Systems to ensure plant products meet all specifications. Manage "Hold and Release" programs for finished products and ingredients, coordinate COA review for compliance with specifications. Coordinate DFA Quality Assurance & Compliance Standard Operating Procedures (SOP's) and Document Control System for training, compliance, and review of SOP's by appropriate departments. Responsible for plant quality assurance laboratory Manage Quality Assurance Supervisor, who is responsible for: Direct supervision of laboratory technicians, schedule hourly shifts, provide training and performance feedback. Set up, calibrate, and maintain a systematic method of auditing analytical results. Conduct physical and organoleptic evaluations of products and ingredients Direct the testing and analysis of routine and special products, trials, etc. and provide effective reports to involved parties (management, vendors, customers, etc.) Implement and oversee Environmental Pathogen Monitoring Program. Coordinate/Conduct facility audits, accompany investigators, and ensure corrective actions and follow-up reports are tracked and completed. Includes physical inspection of equipment, buildings, and facility grounds for internal, regulatory, or customer audits. Conduct investigations into incidents, quality issues, and complaints. Document findings, perform trend analysis, and communicate to management, employees and customers as appropriate. Review laboratory and production documents daily to assess the quality of products, determine that products meet DFA and/or customer specifications, and approve products for release to customers. Convey company, facility, and department goals to employees. Track and report on plant quality Key Performance Indicators. Participate on Quality and Operations Teams within DFA Supervise and direct QA operations at several levels. Attend seminars to develop skills needed to improve job performance. Oversee plant sanitation and food safety programs. Follow all DFA GMPs and work in a manner consistent with corporate, regulatory, food safety, quality and sanitation requirements. The requirements herein are intended to describe the general nature and level of work performed by employee; but is not a complete list of responsibilities, duties and skills required. Other duties may be assigned as required
Requirements Minimum Requirements:
Education and Experience
Bachelors of Science in an applicable discipline desirable. Minimum of 5 years in a management position in a Food plant environment. Experience with Dairy Foods Processing preferred HACCP Certified SQF Practitioner Certified (if not certified, willing to be certified)
 Knowledge, Skills and Abilities
Ability to use P&L results and Key Performance Indicators (KPI"S) to improve plant performance. Ability to problem solve using the combined talents of various individuals within the Dairy Farmers of America organization. Excellent team building skills Excellent written and oral communication skills Excellent organizational skills, and the ability to multi-task Ability to interact in a positive way with all personnel within Dairy Farmers of America and with our customers. Knowledge of Microsoft Office Suite and company computer systems, specifically SAP. Willingness and ability to learn new skills as needed Must be able to read, write and speak English
Type Full-time
Location PA, Reading