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Oracle RightNow Cloud Service
Ref No.: 18-02894
Location: LongBeach, California
Position Type:Contract
KAYGEN is an emerging leader in providing top talent for technology based staffing services. We specialize in providing high-volume contingent staffing, direct hire staffing and project based solutions to companies worldwide ranging from startups to Fortune 500 and Managed Service Providers (MSP) across a wide variety of industries

Insert Full Job Description.
  1. One Senior Application Engineer 10 Years' Oracle RightNow Cloud Service experience
  2. Two Application Engineer 7 Years' e Oracle RightNow Cloud Service experience
  3. One Application Engineer 7 Years' e Oracle RightNow Cloud Service experience (Integration- Experience should show heavy integration work performed on implementation projects)
  • At least 3 full cycle Oracle RightNow Cloud Service implementation
  • Specialize in RightNow (Oracle CX) configuration, especially rules, analytics, knowledge base optimization and process analysis
  • Solid understanding of Oracle CX (RightNow) project implementation methodology
  • Oracle Service Cloud integration experience
  • Integration Experience
    • Experience with GIS-ESRI data structures supported by the geodatabase, including tables, feature datasets, feature classes, domains, geometric networks, relationship classes, subtypes, etc.
    • Social Media integration experience such as Facebook, Twitter, and other common social media applications.
    • Deep experience in
      • PHP, C# .NET, XML, and HTML, JavaScript, JSON, YUI, Code Igniter, CSS, Integration and migration experiences using XML, SOAP, WSDL, flat file, etc.
      • Portal Tools, Customizations, Widgets and Scripting, Integration and Customization -Agent Desktop, and Integration and Customization - ROQL Queries
Finally Public Sector i.e., City and State govt. experience is highly desirable

At KAYGEN, we are always looking for dynamic, talented and experienced individuals. We invite you to join our team of talented IT professionals, consulting at client locations across the globe. Our culture is team-orientated; we strive to stand by our core values of respect, honesty and integrity. Our team of experienced staffing experts will work with you to find you the best opportunity. For more information please visit us at