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Patient Access Representative Level II / PAR
Ref No.: 18-13442
Location: San Diego, California
Position Type:Contract
Start Date: 10/15/2018
Start: 10/15/2018
Terms: 13 WEEKS
Shift: 08 hours, Days
  • Department: Developmental Services
  • Location: Oceanside (Sanford)
Requirements:
  • Bilingual Spanish (MUST)
  • Currently and or prior Medical Insurance Verification Experience Preferred
  • Ability to handled customer demands while using customer service skills
  • Scheduling Experience Preferred
  • Registration Experience Preferred
  • Any therapies Experience
  • Epic Experience a plus
  • High School diploma or equivalent.
  • Experience/general knowledge of managed care health plans; knowledge of scheduling, registration, billing and/or claims payment.
  • Minimum of two years of work experience in a health care setting and/or one year work experience in a specific dept. function; call center environment.
  • The Patient Access Representative II secures and provides appropriate information to patient families and funding sources to register, schedule and/or obtain authorizations for inpatient, outpatient, and/or diagnostic services.
  • Demonstrate customer service skills to include ability to develop rapport with a variety of customers of all different socio-economic, cultural and economic groups both internally and externally.
  • Knowledge of basic functionality of personal computer.
  • Ability to type and perform data entry functions at a level needed to maintain productivity standards of area/dept.
  • General knowledge of medical terminology or 6 months demonstrated work experience in a healthcare setting
  • Knowledge of insurance verification, authorization and eligibility requirements for health insurance carriers
  • Epic knowledge; internet capability.