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Ref No.: 18-00218
Location: Rockleigh, New Jersey
Position Type:Contract
Start Date / End Date: 06/20/2018 to 12/20/2018
Network Engineer

Location Universal City Ca
Duration Contract 6 months with possible extension
Job Description
***CCNP Certification is required***Global UPT wired and wireless network. Uses knowledge of LAN/WAN systems to design, implement, and support internal and external networks. Tests and evaluates network systems to eliminate problems and make improvements. Identify capacity and performance issues to ensure uninterrupted service. Provide network expertise for project build-out. Assist in the operational, strategic planning, and business continuity / disaster recovery solution. Work with other business units supporting special events. Work on network infrastructure. Provide day-to-day support, proactive maintenance, and perform system troubleshooting.
  • Analyzes network needs, formulates business solutions using cost justification techniques, and implements solutions. Design/develop wired/wireless network architecture to support new technology, business solutions, or new venues. Provide 2nd-level support on attraction network infrastructure including Industrial IP support.
  • Troubleshoots network and communication problems related to Local Wired, Wireless, and Wide Area Networks. Provides support for network users, partners, and third-party vendors. Respond to emergency network outages. Configure switches and routers to support business requirements and special events. Perform packet sniffing and analysis to troubleshoot data, network, and transport level issues. Support attraction Industrial IP networks.
  • Leads and assists with special projects from start to completion. Work with all project teams to understand requirements, formulate networking solution, implement, and support solution. Responsible for successful network implementation supporting the respective projects deliverable. Test and develop new technology in accordance to UPR-IT Mission Statement and business goals. Assist in the operational, strategic planning, and business continuity / disaster recovery solution.
  • Assists in design, implementation and documentation of network infrastructure (both logical and physical).
  • Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
  • Perform other duties as assigned.

UO SERVICE EXPECTATIONS: Practices the UO Service Expectations Set the Stage, Know your Stuff, Wow'em Now, Be a Hero. Adhere to Universal Orlando's appearance and wardrobe guidelines. Provides guests with accurate information. Practices "Look, Focus, Act” by continuously scanning the work environment and recognizing the service needs of guests and fellow Team Members. Takes ownership and demonstrates active listening and effective questioning to identify suitable, personalized options to efficiently meet or preferably exceed the service expectations of our guests or Team Members. Applies service recovery, as warranted.

SCOPE: This position serves as the subject matter expert and is responsible for all aspects of UPR data network (wired/wireless). Provides design, installation, and configuration of all network devices. Provides 2nd-level support on attraction network infrastructure (wired/wireless). A certain degree of creativity and latitude is required. Replace non-functioning network devices within SLA's. Build/Expand network for new venues/attractions. Change network port assignments based on device requirements – General, Dirty, Voice, PCI, Secure, Guest, and Partner. Troubleshoot network communications to the transport layer.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.

3 - 7 years managing/supporting Cisco network infrastructure
Strong understanding of network design and topology
Experience troubleshooting Cisco switches and routers
Cisco platform experience (WiFi, Security, Datacenter, VoIP)