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RSA Archer Consultant
Ref No.: 18-00232
Location: Atlanta, Georgia
Position Type:Contract
Experience Level: 7 Years
Start Date: 07/11/2018
RSA Archer Consultant

The organization operates on the RSA Archer Enterprise Governance,

Risk, and Compliance (eGRC) Platform. Archer provides an efficient and
collaborative platform with multiple complex solutions deployed in the
environment.

This task encompasses the work to support the design, development and
operation and support of RSA ARCHER eGRC.

The System Administrator will be a primary leader in the rollout of
Archer GRC system; currently only the Security Incident Response
module is planned, but others are on the roadmap. As adoption of the
Archer GRC system grows, additional Archer modules across the GRC
spectrum will be implemented. The System Administrator will have
support from other Archer knowledgeable team members, but these other
team members are not dedicated full time to Archer; this position will
be. As such, this position will serve as a mentor and expert resource
to other team members as they increase their expertise on Archer.

The System Administrator must have strong communications skills and be
able to work efficiently in a team setting. Moreover, the System
Administrator should be results oriented and able to work adequately
under pressure. In addition, he or she should also possess
problem-solving abilities and be able to work independently.

* Creating and supporting development, test, and
production environments.

* Testing and implementing patches and upgrades

* Testing and migrating configuration changes

* Monitoring system performance

* Troubleshooting and researching hardware and software issues

* Managing user provisioning and deprovisioning

* Defining strategy and planning maintenance for infrastructure

* Developing, monitoring, and responding to operational metrics

* Managing and resolving operational issues

* Formalizing, standardizing, and adhering to
operational processes

* Administering Archer databases

* Configuring IIS services

* Administering security certificates on the site

* Monitoring and reporting end-to-end service level performance

* Collaborating with various teams to ensure the
functionality and accuracy of any data imports and APIs

* Continuously monitoring, reporting, and forecasting IT
resources availability, performance, and capacity

* Conducting contingency planning for potential system
unavailability

* Conducting business impact analysis and risk
assessment relevant to hardware/software system issues

* Promoting communication and coordination across the
various teams within the enterprise

* Perform in-depth troubleshooting and escalation of
issues to Tier III and Dashboard Services Provider

* Create and monitor dashboard operational status and
utilization through the COP