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Application Support Engineer : 20-01656
Ref No.: 20-01656
Category: Networking ,Systems, Security & DevOps Engineering
Location: Highlands Ranch, Colorado

Primary Skills: Linux, Network Monitoring, Microsoft Office, Troubleshoot, Ticketing tools
Duration: 12+ Months (High possibility of extension up to 2 years/conversion *)
Contract Type: W2/C2C


  • Bachelor's degree in Computer Science, Information Technology or a related discipline completed. Maybe a 2-year IT Degree with relevant work experience.
  • Information Technology Infrastructure Library Foundation Certificate is a plus.
  • Six Sigma Certification is a plus.
  • 5+ years working in a Linux environment.
  • Proficient and comfortable communicating with external customers, technical teams, management, and other customer support.
  • Proficient in Microsoft office.
  • Experience supporting and troubleshooting highly available systems.
  • The ability to prioritize and handle multiple tasks at once under duress.
  • A proven technical aptitude and a desire to learn is a must.
  • Experience with Ask Now, JIRA, Netcool, or other industry-standard monitoring and ticketing tools.
  • Experience troubleshooting with Perfmon, Riverbed, or other performance monitoring tools.
Additional Information: 
  • This is a 24x7 support group with rotating and alternating shifts with various days off.
  • Overtime is required as requested to support absences, training and workload.
  • This is a Support role in an Operations department that requires shift work that will be scheduled overnight, weekends, and holidays.

        To follow up with any questions please contact Elvin @ 408-907-6965

Akraya is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US. We offer comprehensive benefits including Health Insurance (medical, dental, and vision), Cafeteria Plan (HSA, FSA, and dependent care), 401(k) (enrollment subject to eligibility), and Sick Pay (varies based on city and state laws).

If this position is not quite what you're looking for, visit and submit a copy of your resume. We will get to work finding you a job that is a better fit at one of our many amazing clients.

Akraya is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Akraya is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.