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IT/Field/TDR Technician : 20-01564
Ref No.: 20-01564
Category: Technical Support & Customer Service
Location: Yonkers, New York
Primary Skills: PC set up or relocation, PC refreshes, or deploying new IT equipment, Windows 7/8/10 operating systems, Excel skills, working in a hospital or outpatient environment 
Duration: 6 Months
Contract Type: W2 Only

Qualifications:
  • TDR Technician will be testing each device in the weeks and months prior to go-live. These devices include workstations, printers, e-signature pads, bar code scanners, and other end-user devices that integrate with the Epic EHR.
  • The Technician: Coordinates, tests, and triages break/fixes among workstations, printers, status boards, paper scanners, barcode scanners and faxing from Epic. Business Continuity Access (BCA): Experience coordinating deployment and testing of BCA PCs in large hospital and ambulatory care settings with hundreds of BCA PCs
  • As a IT/Field/TDR Field Technician, you will be responsible for traveling to hospital & clinic locations providing desktop field support in preparation for an Epic system install. The Field Support teams will be following a testing script. Field Technicians will be expected to provide outstanding customer service and hands-on technical support to hospital and IT staff.
  • You will participate in site visits, walkthroughs, surveying devices, identifying gaps, procuring and deploying new devices, and executing a Technical Dress Rehearsal (TDR). You will then support go live activities.
     To follow up with any questions, please contact Eram Maqsud @ 408-816-2471

About Akraya

Akraya, Inc. is an award-winning staffing firm that works with many of the leading, technology-based companies around the world. We have been ranked as one of the “Best Staffing Firms to Temp for” by Staffing Industry Analysts on multiple occasions and are a preferred staffing vendor within numerous staffing programs. Please visit akraya.com to search through all of our current openings or to submit your resume to our recruiting team.
 

If this position is not quite what you're looking for, visit akraya.com and submit a copy of your resume. We will get to work finding you a job that is a better fit at one of our many amazing clients.
 
Akraya is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Akraya is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.