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IT/Field/TDR Technician : 20-01564
Ref No.: 20-01564
Category: Technical Support & Customer Service
Location: Yonkers, New York
Primary Skills: PC set up or relocation, PC refreshes, or deploying new IT equipment, Windows 7/8/10 operating systems, Excel skills, working in a hospital or outpatient environment 
Duration: 6 Months
Contract Type: W2 Only

  • TDR Technician will be testing each device in the weeks and months prior to go-live. These devices include workstations, printers, e-signature pads, bar code scanners, and other end-user devices that integrate with the Epic EHR.
  • The Technician: Coordinates, tests, and triages break/fixes among workstations, printers, status boards, paper scanners, barcode scanners and faxing from Epic. Business Continuity Access (BCA): Experience coordinating deployment and testing of BCA PCs in large hospital and ambulatory care settings with hundreds of BCA PCs
  • As a IT/Field/TDR Field Technician, you will be responsible for traveling to hospital & clinic locations providing desktop field support in preparation for an Epic system install. The Field Support teams will be following a testing script. Field Technicians will be expected to provide outstanding customer service and hands-on technical support to hospital and IT staff.
  • You will participate in site visits, walkthroughs, surveying devices, identifying gaps, procuring and deploying new devices, and executing a Technical Dress Rehearsal (TDR). You will then support go live activities.
     To follow up with any questions, please contact Eram Maqsud @ 408-816-2471

About Akraya

Akraya, Inc. is an award-winning staffing firm that works with many of the leading, technology-based companies around the world. We have been ranked as one of the “Best Staffing Firms to Temp for” by Staffing Industry Analysts on multiple occasions and are a preferred staffing vendor within numerous staffing programs. Please visit to search through all of our current openings or to submit your resume to our recruiting team.

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Akraya is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Akraya is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.