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Technical Trainer II : 20-00090
Ref No.: 20-00090
Category: Technical Support & Customer Service
Location: San Jose, California
Primary Skills: Instructional Designing, Technical Training, Project Management, Figma, PhotoShop & Illustrator
Duration: 06-12 Months     
Contract Type: W2 Only

Provide instructional design and delivery for standard and advanced applications, project-specific training support and enterprise applications. This includes writing customized courseware and job aids to meet the business needs of targeted audiences. Develop scripts and storyboards and participate in development process from start to finish for eLearning programs. Participate in the pilot test and evaluation of new or advanced hardware and/or software to identify, develop and deliver skills transfer to facilitate rapid assimilation and effective utilization of new technology to meet business needs.
This role also includes being able to deliver all trainings as needed to the business for both technical and soft skills as well as the following:
  • Program/project management skills to develop and maintain a strategic training plan based on management and business priorities, policy directions and goals.
  • In conjunction with Information Technology staff, create enhancements and modifications to the training as needed.
  • Perform related duties and responsibilities as assigned by Training lead.
  • Design and create internet applications including interactive forms. Maintain current web site housing training materials.
  • Monitor training engagement and provide statistics for management reporting.
  • Ensure training content meets the needs of external clients.
  • Experience in working directly with clients, team members, technical experts, and professional staff, and senior management.
  • Strong working knowledge and experience with Microsoft applications (Excel, Word, Access, PowerPoint, and Project) and e-mail.
  • Strong working knowledge of design applications such as Figma, PhotoShop & Illustrator.
  • Strong creative negotiating, problem solving, and interpersonal skills.
  • Highly refined skills of grammar and syntax; ability to adapt writing styles quickly.
  • Strong interpersonal skills and knowledge of organizational behavior principles.
  • Experience in product marketing, employee communications, or | other related marketing positions.
     To follow up with any questions, please contact Ashish at 408-816-2401
Akraya is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US. We offer comprehensive benefits including Health Insurance (medical, dental, and vision), Cafeteria Plan (HSA, FSA, and dependent care), 401(k) (enrollment subject to eligibility), and Sick Pay (varies based on city and state laws).
If this position is not quite what you're looking for, visit and submit a copy of your resume. We will get to work finding you a job that is a better fit at one of our many amazing clients.
Akraya is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Akraya is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.