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Senior Technical Writer: 19-05466
Ref No.: 19-05466
Category: Technical Writing, Editorial & Content Management
Location: Foster City, California
Primary Skills: Technical Writing, APIs, XML 
Duration: 12 Months     
Contract Type: W2 Only

We are seeking a Senior Technical Writer to join our Information Development team. Our technical writers create client-facing documents that help customers set up and use our products and services.
Successful candidates will thrive in a fast-moving environment, while demonstrating flexibility, self-motivation, and a willingness to contribute to a dynamic team. Strong interpersonal skills, excellent technical writing, and editorial knowledge are required. In addition to these skills, this position requires expertise in authoring, online help, and web publishing tools, with strong knowledge of single-sourcing strategies and solutions.
Minimal Qualifications

A bachelors degree
Ability to work in a fast-paced team environment
7 years experience as a technical writer
Preferred Qualifications : 
  • Experience writing in an XML authoring environment using tools such as AEM, XMetaL, Oxygen, and Flare.
  • Experience documenting terminal devices, CLI commands, and/or APIs.
  • Experience using a content or version management system such as AEM, Perforce, Git, CMS, or SVN.
  • Knowledge of eCommerce applications or the payments industry.
  • Understand and adhere to department style and process guidelines
  • Understand product development methodologies in an Agile environment
  • Foster and maintain positive working relationships with other team members and key stakeholders
  • Research and document new and updated features for CyberSources products.
  • Develop new documentation as needed and maintain/improve existing documentation.
  • Attend project meetings, create schedules, and report progress on a regular basis.
  • Become a subject matter expert in assigned product areas.
  • Collaborate with developers, designers, product managers, and customer support to ensure accuracy and quality of documentation to contribute to a positive user experience.
  • Work collaboratively with the department editor to achieve highest quality measurements.
    To follow up with any questions, please contact Elvin Vincent @ 408-907-6965.

Akraya is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US. We offer comprehensive benefits including Health Insurance (medical, dental, and vision), Cafeteria Plan (HSA, FSA, and dependent care), 401(k) (enrollment subject to eligibility), and Sick Pay (varies based on city and state laws).

If this position is not quite what you're looking for, visit and submit a copy of your resume. We will get to work finding you a job that is a better fit at one of our many amazing clients.
Akraya is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Akraya is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.