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Business Systems Analyst (Business Rules Analyst) : 19-05393
Ref No.: 19-05393
Category: Business System / Financial / Business Analyst
Location: Salt Lake City, Utah
Primary Skills: Business Rules Analyst, Rules Writer, Stakeholders, SQL, Macros, Automation for Business Processes
Duraiton: 12+ Months
Type: W2

Responsibility / Job Description:
  • The Business Rules Writer is responsible for creating and maintaining rules within a backend rules engine. These rules are used for client policy enforcement, process enforcement, and process automation.
  • The Business Rules Writer proactively works with Policy Managers, Process Managers, and other business stakeholders to understand changing needs, policies, and procedures.
  • The Rule Writer ensures all changes from the business are coordinated with Customer Solutions Technology and are reflected and applied accurately in the written rules.
  • The Rule Writer also proactively seeks out opportunities for gains in automation and process efficiency in order to drive contact reduction and loss reduction.
Core Responsibilities:
  • Requirements elicitation with stakeholders policy managers, business leaders.
  • Analysis of business rules artifacts (requirements documents, process maps).
  • Creation and modification, organization, and optimization of business rules.
  • Monitoring, analysis, and interpretation of data.
  • Documentation of requirements and reports.
  • Attend or manage workshops and update meetings.
Skills & Experience:
  • Client Process and Policy Knowledge has subject matter expertise in various policies and processes across clients, especially within E2M and M2M.
  • Analytical Thinking ability to analyze information, compare and contrast it and find trending data to draw conclusions.
  • Organizational and Project Management are able to use technology and project management skills to successfully complete projects on a timely basis.
  • Results Orientation focuses self and others on achieving desired outcomes in a responsive and timely manner.
  • Strong attention to detail and accuracy.
  • Critical Thinking using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • LeadershipSelf-driven/self-motivated, willing to lead, take charge, offer opinions and direction. Escalates appropriately in a timely manner.
  • Communication ability to interact with all levels of the organization. Listens openly, understands root causes and clearly conveys messages and information.
  • Multi-tasking able to properly perform multiple duties at once.
  • ResilienceEffectively manages stress in a fast-paced setting.
  • Team Work Works effectively with others to accomplish objectives and goals. Proven success in contributing to a team-oriented environment.
  • A/BS, a plus.
  • Any SQL or equivalent experience is helpful.
  • Skills in writing macros or developing an automation for business processes are strongly preferred.
      To follow up with any questions, please contact Priyanka at 408-907-2689.

Akraya is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US. We offer comprehensive benefits including Health Insurance (medical, dental, and vision), Cafeteria Plan (HSA, FSA, and dependent care), 401(k) (enrollment subject to eligibility), and Sick Pay (varies based on city and state laws).
If this position is not quite what you're looking for, visit and submit a copy of your resume. We will get to work finding you a job that is a better fit at one of our many amazing clients.

Akraya is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Akraya is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.