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Billing Analyst : 19-05107
Ref No.: 19-05107
Category: Finance, Accounting, Auditing, Compliance
Location: Tampa, Florida
Primary Skills: Billing, Siebel, Salesforce, Accounting, SOX
Duration: 9+ Months     
Contract Type: W2 Only

Qualifications: 


Responsibilities: 
  • Monitors and ensures that the monthly billing is complete and accurate for assigned customer base in accordance with close calendar
  • Processes billing adjustments timely and accurately to customer accounts making sure that the proper levels of authorization and documentation are in place
  • Processes manual EPS invoices and PWO quotes as requested
  • Reviews Invoices and conducts variance analysis, with sign off required
  • Coordinates monthly invoice run
  • Assists in month end close related tasks Project Management
  • Participates on projects and ad hoc assignments as needed
  • Researches and provides backup for external audit requests
  • Performs month end close activities including transfer and recon of AR System and process efficiencies
  • Implements and documents processes and procedures required by SOX
  • Provides input into the ongoing development and support of billing systems, processes, and policies System Operational Support
  • Processes assigned Service Requests in a timely and accurate manner to meet all internal SLAs
  • Monitors CRM Queue and re-route unassigned correspondence per account assignment
  • Monitors Universal Work Queue for all unassigned SRs and re-assign to appropriate group member
  • Validates data against executed contracts Reporting
  • Produces and appropriately files reports and other data sources that are necessary for SOX controls
  • Creates and distributes reporting for Management Customer Support
  • Works closely with cross functional organizations to respond to customer inquiries to investigate and resolve potential customer billing issues
  • Resolves and tracks billing issues as they arise working with the upstream teams to fix root cause problems (e.g. SLA credits, install date discrepancies)
  • Acts as First Line Support for approval requests and deal inquiries
  • FINANCIAL ANALYSIS
  • BILLING
  • CUSTOMER SERVICE
  • ORACLE
  • MICROSOFT EXCEL
  • Additional
  • BILLING SYSTEMS
  • CONTRACTS
  • CORRESPONDENCE
  • CRM
  • CUSTOMER INQUIRIES
  • CUSTOMER SUPPORT
  • DATA SOURCES
  • DISABILITY
  • ERP
  • EXCEL
  • FIRST LINE
  • MICROSOFT OFFICE
  • OPERATIONAL SUPPORT
  • OUTLOOK
  • SALESFORCE.COM
  • SELF-STARTER
  • SIEBEL
  • SOX
  • TEAM PLAYER
  • VARIANCE ANALYSIS
  • ADJUSTMENTS
  • ARCHITECTURE
  • AUDIT
  • CUSTOMER ACCOUNTS
  • CUSTOMER SERVICE ORIENTED
  • DATA CENTER
  • DOCUMENTATION
  • ENTERPRISE RESOURCE PLANNING
  • FINANCE
  • INVOICE
  • INVOICES
  • MAGIC
  • MICROSOFT OUTLOOK
Education:
  • 3+ years in a Finance role preferred.
  • Bachelor's degree required.
  • A strong attention to detail and the ability to multi-task and work with limited supervision with tight deadlines is required.
  • Strong oral and written communication skills and customer service skills is required, as well as eagerness to learn and take on challenges in a rapidly growing and dynamic environment.
  • Must be a team player and self-starter.
  • Experience with complex accounting systems (Oracle ERP R12, Siebel, SalesForce.com)
     To follow up with any questions, please contact  Newton at 408-816-2470.

If this position is not quite what you're looking for, visit akraya.com and submit a copy of your resume. We will get to work finding you a job that is a better fit at one of our many amazing clients.
 
Akraya is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US. We offer comprehensive benefits including Health Insurance (medical, dental, and vision), Cafeteria Plan (HSA, FSA, and dependent care), 401(k) (enrollment subject to eligibility), and Sick Pay (varies based on city and state laws).


Akraya is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Akraya is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.