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Quantitative User Researcher : 19-04982
Ref No.: 19-04982
Category: ERP - SAP, Oracle, Peoplesoft, MS Dynamics, Salesforce, PLM
Location: San Francisco, California

Primary Skills: Quantitative Research, Survey design, market research (behavioral segmentation work), SPSS OR SQL
Duration: Full Time 
Contract Type: W2

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

As a Quantitative User Researcher you will: 

  • Collaborate closely with multiple teams within the organization to identify and prioritize research topics in a fast-paced environment.
  • Design and execute studies that seek to understand user motivations, attitudes, and behaviors
  • Analyze data and synthesize results to generate insights and provide clear and concise recommendations that shape how product teams think about short to long-term strategy.
  • Share research findings with smaller functional teams and the company at-large by creating and distributing compelling, impactful reports and presentations.
  • Work collaboratively within the research, data analytics, product management, marketing, design, and content writing team to assess larger user trends and determine strategies for further investigation and/or synthesis.
  • Mentor other researchers and non-researchers on quantitative methods and best practices.
Must-Have Qualifications: 
  • 3-7+ years in applied product research in fast-­paced, consumer-facing product organizations.
  • Experience working with large-scale data in multi-method studies.
  • Expertise in survey design, analysis, and response effects.
  • Proficient in coding, writing queries in R, SQL, SPSS or Python.
  • Experience using a variety of research tools (such as Qualtrics, Surveymonkey, R, SPSS, Ethnio, Mode Analytics, Tableau) and familiarity with recruiting and analytics suites
  • Degree, preferably MA/MS/PhD in human behavior-related field such as Human-Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Sociology, Information Science, Computer Science, Economics, Political Science, related fields, or equivalent practical experience.
  • Strong understanding of strengths and shortcomings of various qualitative and quantitative research methods, including when and how to apply them during product phases.
  • Demonstrated success influencing product and design decisions based on research insights.
  • Excellent interpersonal, communication, negotiation, and collaboration skills.
Nice-to-Have Qualifications: 
  • Experience collecting and analyzing user behavior through unmoderated experiments (A/B testing), in-person studies, and remote studies.
  • Experience with user research supporting accessibility, a big plus.
       To follow up with any questions, please contact Rakesh at 408-512-2352.

Akraya is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US. We offer comprehensive benefits including Health Insurance (medical, dental, and vision), Cafeteria Plan (HSA, FSA, and dependent care), 401(k) (enrollment subject to eligibility), and Sick Pay (varies based on city and state laws).

If this position is not quite what you're looking for, visit and submit a copy of your resume. We will get to work finding you a job that is a better fit at one of our many amazing clients.
Akraya is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Akraya is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.