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Associate Authentication Analyst - 17-00534
Ref No.: 17-00534
Location: Mountain View, California
Primary Skill: Customer Service/ Customer Support
Duration: 03 months
Contract Type: W2 Only

Responsibilities:
  • Actively participate in authentication projects and system implementation as needed.
  • Customer-focused and can demonstrate mastery of customer service skills while addressing customer concerns.
  • Demonstrate ability to accurately gather information and document customer issues through the CRM tool.

Qualifications:
  • Proficient using Sales Force, Microsoft Office Outlook, Excel, Word and PowerPoint.
  • A minimum of one year experience in a direct customer support role.  
  • Preference may be given to candidates with prior customer support experience in any industry, which comply with strict policies and regulations.

Please apply directly with your updated resume or call Abby @ 408-816-2464