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Service Reliability Engineer - 16-03399
Ref No.: 16-03399
Location: Sunnyvale/San Francisco, California
Skills: Linux, Scripting, Configuration Management (Chef, Ansible, Puppet)
Contract Type: W2 Only
Duration: 1 year (Extension possible)

  • Identify the criticality of incoming issues, prioritize, and troubleshoot appropriately
  • Triaging and driving user and revenue impacting incidents to resolution, using critical knowledge of   Linux related technologies
  • Track issues through the ticketing systems and follow through to resolution
  • Utilize monitoring tools to proactively identify issues and trends
  • Escalate significant issues to service, network or other operations engineers
  • Lead by example, deliver results and eliminate missed opportunities
Required Skills
  • BS in Information Systems, Computer Science, or equivalent industry experience (Troubleshooting experience in large scale production environments (2 years))
  • Exposure to tool/product development is a plus
  • Knowledge of Unix/Linux (RedHat), Apache, and Web applications
  • Scripting experience in Shell, Perl or Python
  • Experience using config management tools (Chef, Ansible, Puppet, Saltstack or a related technology)
  • Understanding of TCP/IP, SMTP, HTTP, load-balancers, and network server concepts
  • Strong written and oral communication skills are essential.
  • Ability to document/report bugs, test cases, and problem reports
Please apply directly with your updated resume or call Sandeep at: 408 816 2470