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IT Principal BA - Dynamics 365 CRM (Sales & Marketing) : 17-02639
Ref No.: 17-02639
Location: San Mateo, California
Primary Skills : Dynamics 365 CRM (Sales & Marketing)
Duration : FT 
Permanent
Job Type : W2 Only


Primary Responsibilities :
  • Provide global oversight for the Dynamics 365 CRM platform. Play multiple roles – BSA, PM and Tech Expert.
  • Produce documentation including requirements, business processes, and training materials.
  • Perform functional and technical system activities including business process configuration, coordinate testing, work with offshore team and vendor on development activities, manage project queue and scheduled releases etc.
  • Collaborate with cross functional teams to define the IT roadmap, prioritize projects and enhancement requests, analyze business benefits and/or operational efficiencies, map business processes, implement creative and effective solutions.
  • Facilitate unit, integration and user testing including documentation of test scenarios and oversight of testing progress for projects and production support.
Required Skills /Experience  : 
  • Minimum of 10+ years' BA experience, ideally in the high tech/software Industry, with primary focus in Sales & Marketing
  • Dynamics CRM hands-on experience and certification is highly desired
  • Business knowledge in software/high tech industry with business process and data mapping experience

  Please apply directly with your updated resume or call Sandeep at # 408.816.2470