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Inside Sales Representative
Ref No.: 19-00005
Location: Vancouver, Washington
Albin Engineering Services, Inc. (www.aesi.com) is looking for a Customer Solutions Specialist for one of our premier Fortune 500 clients in Vancouver, WA. As our employee, you qualify for our full benefit package.

You will be providing assistance via email, chat and phone to potential new customers on the service offering including terms of service and high level product capabilities, helping them through the sales funnel, and onboarding them with a new service.

Job Description:
  • Monitor email and respond to sales and customer assistance requests
  • Helping prospective customers through the sales funnel
  • Verify Purchase Orders and payments; follow-up with customers as needed
  • Review customer orders; contact customers to get details/clarification
  • Review customer success surveys / feedback; reach out as needed
  • Log status of customer orders in sales tool
Job Requirements:
  • Previous experience in Inside Sales, preferably for a technology product/service
  • Experience with customer engagement
  • Excellent communication skills
  • Good attention to detail, able to multi-task and stay organized
  • Strong MS Outlook skills
If you feel you meet criteria above, please apply with an updated resume and schedule a meeting with Shawn at calendly.com/shawn-randev.