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Customer Service Representative
Ref No.: 17-01212
Location: St Johns, Michigan
Pay Rate : $ 9.00 - 12.00 /Hour
EG Workforce Solutions is seeking a Customer Service Representative working with multiple insurance companies. This position is located in Saint Johns, MI. The Customer Service Representative will be working with customers via inbound calls for Roadside Assistance.

Customer Service Representative Responsibilities
  • Self Starter
  • Detail Oriented
  • Resourceful
  • Answer phone calls
  • Computer skills: Must be able to navigate through a computer system
  • Able to sit for long periods of time
Shift / Pay
Flex shifts between 5:00 am-3:00 am
Will work five- 8 hour days for a 40 hr week
Monday - Sunday (need to be available to work throughout the week)
Schedule is planned out for 2 weeks at a time and will be based on the following
  • Weather forecasts
  • Vacations
Lunch 1/2 hour
Breaks Flexible
$9.00 hr to start and will increase based on:
  • Number of dispatches sent out
  • Learning program tiers
    • There are 5 tiers to learn and this process can happen quickly based on how quickly the information is grasped.
    • Each tier is worth a .25 increase once completed