Responsible for Siteminder product specific to Digital implementation.
Proficient in updating and managing siteminder configurations and policy servers
Proficient in troubleshooting issues with siteminder agents and policy servers
Ability to perform analysis of policy performance Capable of managing large complex enterprise infrastructures
Provide performance tuning and evaluation on siteminder policy server and web agents Identify areas for improving efficiency of repeatable processes, and develop software solutions (Workflow Engines, RPM, Java, BASH/Shell Script, etc.)
Create, implement, and adhere to operational and technical standards, best practices, processes and procedures.
Gather and document requirements for in-scope development work and changes
Identify and recommend changes to established practices and policies
Work closely with engineers and other SME to deliver proactive services such as patch management and software upgrades
Work with all stages of SDLC, including rapid deployment of infrastructure components to development, and promotion to production environments.
Coordinate with performance engineers, application development teams, GTI architects and subject matter experts to conduct and coordinate performance testing analysis of infrastructure and platform components
Understand operational support model and work with the Support team during implementation and rollout of new services, upgrades, products and configurations, as appropriate
Provide technical assistance with the most challenging issues that span multiple systems, or show recurring trends that have not been successfully resolved