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Site Specialist
Ref No.: 18-01694
Location: Plymouth Road, Ann Arbor, Pennsylvania
Position Type:Contract
Start Date: 03/02/2018
Job Category:Non-IT Clerical / Administrative
Essential Functions:
  • Follow well defined procedures as outlined by Best Practices, SOP's & work instructions.
  • Take direction from Site Supervisor/Manager (and Team Lead) regarding daily duties.
  • Makes decisions with the assistance of the Site Supervisor/Manager (and Team Lead).
  • Communicates with supervisor any customer issues or potential problems.
  • Utilizes basic systems as required by job function.
  • Works effectively with a diverse cross-functional team.
  • Embraces Practical Process Improvement (PPI) methodologies.
Job-Specific Duties may include:
  • Glassware Washing:
    • Daily pickup of dirty glassware from labs, wash and sterilize and redistribute to satellite storage areas.
    • Provide glass washing and sterilization services maintaining a constant supply of clean and sterile lab glass.
    • Maintain glass wash schedules and is flexible to handle emergencies.
    • Perform inspection of glassware for cracks, breaks, and scratches contacting the Supervisor/Manager/Team Lead with all pertinent information for replacement.
    • Maintain inventory of glassware in locations throughout the facility.
    • Maintain required supplies for glassware washing and sterilization operations.
    • Follow all GLP/GMP guidelines as required.
  • Biological Materials and Dry Ice Shipping
  • Dock Management
  • Biohazardous waste Management and removal.
Minimum Requirements/Qualifications:
  • 1-2 years of similar experience is required
  • Must be able to read, write and speak English
  • Must possess a High School Diploma
  • Experience in laboratory setting or services preferred
Non-Negotiable Hiring Criteria:
  • Must possess a strong desire to serve the customer, and the interpersonal skills to deal with various levels of personnel at the customer site.
  • Must deliver excellent customer service to include maintaining a professional appearance at all times.
  • Must possess the operating skills to learn to enter data in various systems as necessary.
  • Must possess the organizational skills to multi-task and meet deadlines as needed.
  • Must be able to use a computer and possess basic skills in Microsoft Office suite of software.
Working Conditions:
  • Works primarily at customer locations, in and around shipping/receiving docks, stock rooms, storage locations and laboratory environments
  • Extensive walking is required
  • Must be able to lift, push and pull 30-40 pounds consistently; may be required to lift 50 lbs unassisted
  • May pass through areas where chemical based allergens may be in use (such as penicillin, tetracycline, etc)
  • Must be able to use material handling equipment such as push carts and pallet jacks
  • Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets and/or safety gloves
  • Some areas require steel toe shoes, bump hats and/or safety glasses
  • Must be able to work overtime as required.