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Infrastructure Project Manager
Ref No.: 18-00503
Location: Santa Clara, California
Position Type:Contract
Start Date: 01/19/2018
Job Category:IT - Project Manager
  • Project management expertise in managing predominantly IT infrastructure projects.
  • Five (5) years hands on experience as a Project Manager required
  • PMP certification, Agile, Dev/Ops experience desirable.
  • Technology Infrastructure (Enterprise Compute, Networks, Windows, VMware) experience required.
  • Working knowledge of network, VPN, network printers, video conferencing, Audio-visual, Windows Desktop, O365 and VoIP a plus.
  • ITSM or ITIL Certification Preferred
  • Experience in gathering user requirements and documentation of formal business requirements and functional specifications
  • Ability to be very flexible and versatile, capable of wearing multiple hats (Hands on, PM, BA) and driving concurrent tasks to completion
  • Excellent interpersonal, organizational, conflict management, written, and verbal communication skills
  • Advanced proficiency in automated Project Management Tools such as Microsoft Project, including financial and schedule reporting
  • Detail oriented, able to multi-task and meet deadlines
  • Self-motivated and able to work under minimum supervision
  • Municipality project management experience considered a plus
  • BA/BS in Business Administration, Finance, Computer Science, or an equivalent combination of education and/or experience
  • Maintain Resource Management Planning and update on a weekly basis.
  • Performs detailed planning, project execution management and completion of moderate or large projects.
  • Defines the phase deliverables
  • Tracks milestones and incurred expenses versus planned expenses
  • Schedules roles and resources o Evaluates risks and recommends contingency plans.
  • Adheres to the Technology Architecture and Enterprise Architecture.
  • Assigns resources and tasks
  • Manages quality assurance, resolution of issues, status reviews and reporting
  • Assists in the development of standards, change control, customer support, and compliance with all policies and procedures.
  • Follow up with keys regularly throughout the issue resolution process to provide smooth communication.
  • Provide advance notifications to management regarding potential issues before they occur.
  • Responsible for managing critical IT and departmental projects in the Enterprise Compute, Network and Infrastructure domain
  • Develop use cases and test plans.
  • Perform quality assurance and functional testing.
  • Work with outside Consultants and solution providers on business issues and solutions relating to projects.
  • Foster and maintain good relationships with customers and colleagues to meet expected customer service objectives.
  • Coordinates implementation projects with various business units, functional areas and vendors.
  • Customer Interface
  • Build strong and trusted relationships with IT and departmental
  • Meet with key stakeholders on a regular basis.
  • Provide status reports on a regular basis that demonstrate delivery according to service level agreements.
  • Communicates challenges and opportunities proactively and consistently to drive business performance.
  • Innovative self-starter with excellent communication skills
  • Meet with Project Stakeholders at least once a week to provide smooth communication
  • Meet with IT and project departmental staff and regularly to provide two-way communication of projects
  • Participate in team meetings on a regular basis.
  • Build a network and proactively maintain contacts to foster professional and personal growth.