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Field Engineer
Ref No.: 17-06675
Location: San Francisco, California
Position Type:Contract
Start Date: 10/17/2017
Job Category:IT - Infrastructure Other Skills

Day to Day Work
  • Deliver exemplary customer service to customers in the field
  • Become proficient in servicing all systems while following field service procedures
  • Investigate, trace, implement, and install network solutions
  • Troubleshoot and repair commercial lighting system installations
  • Coordinate with on-site contractors and facility managers to ensure proper system installation
  • Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
  • Work independently to accommodate the ever changing needs and priorities of our customers
  • Serve as a technical expert for legacy systems and products
  • Deliver customer focus solution that align to company culture and values
Qualifications
  • High school diploma or GED required
  • 2 or 4 year college degree, technical school degree, or related experience
  • 4+ years of work experience in electro-mechanical, electronic, electrical related field
  • Experience supporting IT network products
  • Advanced degree of knowledge of hardware and software including Microsoft/Network operating systems
  • Experience with basic electrical systems
  • Strong customer service skills
  • Highly organized and accustomed to a fast-paced work schedule
  • Must have valid driver's license and reliable vehicle
  • Willingness to travel 20-30% of the time
  • Bi-lingual (English/Spanish) a plus