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Disaster Recovery Analyst
Ref No.: 20-00649
Location: New York, New York
Disaster Recovery (DR) analyst will be responsible for:
Liaise with the IT technical staff to ensure disaster recovery solutions are prepared, acceptable, maintained, and tested as part of a consistent operational life cycle
Liaise between clientand DR vendor for conducting DR events
Work with Procurement on contract amendments to ensure all hardware changes are done rightly and in a timely manner
Convene & manage meetings - agenda, participants, deliverables - to ensure important issues are aired and resolved
Develop metrics and reporting dashboards to communicate status, dependencies and risks of various DR activities.
Support disaster recovery testing through documentation of plans and test plans, identifying program needs, and maintaining artifacts
Provide business support by analyzing & tracking identified gaps and issues through resolution, demonstrating consistently high-level responsiveness and customer care
Work closely with Business continuity and risk management team members to continually mature and improve the response to disruptive events

Essential Skills

Excellent oral and written communication skills and proven analytical and problem solving skills
Excellent customer service skills
Ability to work independently with minimal direction and under pressure with tight deadlines
Demonstrate proficiency with MS Project Management; MS Excel; and other Microsoft tools such as Word, Power Point and Visio
Ability to speak in front of a user group and clearly describe how business functions are executed from within the Office of Payroll Administration (OPA)
Ability to orchestrate an end user meeting with the goal of gathering requirements, gaining consensus between parties on business issues, taking and publishing meeting minutes, creating and presenting deliverables for review

Preferred Skills

Knowledge of IT infrastructure operations
Experience with large enterprise application backup and recovery strategies
Basic knowledge standard database systems (DB2, Oracle, SQL Server), operating systems (e.g., Windows, AIX and LINUX), storage area networks, IP-Networks and data communication
Strong understanding of standard SDLC methodologies.