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Application Support Engineer - Exempt
Ref No.: 20-00615
Location: Jersey City, New Jersey
Job Description/ Qualifications:
  • Enterprise Data Eco System Prod Services Engineer.
  • Help with automations, monitoring and process improvements.
  • Help our internal customers who send in questions or report problems.
  • Diagnose and resolve production problems and recommend steps proactively to prevent the issues.
  • Collaborate with L1, L2 and engineering teams to understand the applications.
  • Min 12 year of experience in Software Engineering and data eco systems (RDBMS, No-SQL, ETL (Alteryx), DW, Big data, data science platforms etc.).
  • Min 3 years of Coding experience in Java, Shell Scripts and etc.
  • Min 1 year of experience in Production Services organization with good understanding of monitoring tools for apps, databases etc.
  • Min 1 year of Kafka experience.
  • Min 1 year of CICD experience.
  • Alteryx ETL platform experience is a big plus.
  • Great customer service skills and a sense of urgency.
  • Great debugging, problem solving, and analytical skills.
  • Great organizational, prioritizing, and communication skills.
  • Willingness to join an on-call rotation during business hours.