Ref No.: 20-00352
Location: Jacksonville, Florida
Employee Relations:
The Employee Relations function within Human Resources governs and continually improves a globally consistent approach to the management of disciplinary and employee complaints processes to ensure all employee related incidents are dealt with consistently and transparently, and link to compensation and promotion processes. This is achieved through increased governance and alignment of disciplinary principles and processes in partnership with HR and investigative functions within AFC and Audit. Key features include providing a range of possible consequences, calibration of disciplinary decisions, suspensions of compensation (VC/DC), forfeiture of deferred compensation (including for impairment) in line with Plan Rules, accountability reviews, and temporary paid leave. ER also identifies and highlights disciplinary themes to senior HR/business management and Compliance to prevent reoccurrence and assist in driving culture change consistent with the Bank's values and beliefs.
ER Specialist responsibilities include:
Conduct internal investigations of potential HR policy violations in partnership with Employment Legal, including allegations of harassment, discrimination, and retaliation.
Participate in working groups to review findings and recommend disciplinary action in cases investigated by other functions such as AFCI and Audit.
Provide guidance to HR Business Advisors regarding disciplinary matters including investigations led by HR Business Advisors.
Conduct calibration of prior cases to determine recommendations regarding any disciplinary outcomes.
Analyze case outcomes to identify trends and collaborate with HR Business Advisors to recommend proactive measures to remediate identified issues.
Provide guidance to HR Business Advisors and managers regarding Temporary Paid Leave and Variable/Deferred compensation Suspension Process for individuals who are the subject of investigations.
Coordinate Deferred Compensation Forfeiture Panel Process to include providing guidance to HR Business Advisors as to when potential forfeiture is appropriate; coordinate with Reward to obtain forfeiture panel documents; provide guidance to Forfeiture Panel regarding previous cases of forfeiture for case calibration.
Conduct annual review of HR policies to reflect changes in employment law and ensure consistency with best practice.
Provide HR policy guidance to managers, employees, and HR Business Advisors.
Educate HR staff on changes to ER policies, ER processes, employment law, and ER best practices regarding Internal Investigations including third party complaint handling.
Develop and facilitate training for managers on performance management, professional conduct, and medical leaves.
Develop and facilitate professional conduct training for summer intern population and new hires.
Participate in special projects on a regional and global basis.
Review business-restructuring lists to identify individuals that have been complainants, subjects or key witnesses in prior investigations.
Coordinate filing of annual EEO-1 and VETS 4212 reports with federal agencies.
Skills/Knowledge/Experience:
Expertise in conducting investigations, conflict management, negotiation and influencing
Strong knowledge of employment law or employment law background
Proven problem solving and decision-making skills
Excellent oral and written communication skills
Ability to present and deliver training effectively and commercially in an interactive setting
Highly organized, and able to prioritize and plan/resources accordingly
Demonstrated ability to operate in a fast paced, high pressured environment with a sense of urgency and drive for results
Affinity for establishing relationships and partnering effectively with all levels of the organization professionally and calmly
Excellent follow through and attention to detail
Exercises discretion/independent judgment and can make decisions in a timely manner
Ability to handle highly confidential and sensitive information.