Previous Job
Desktop Support
Ref No.: 20-00272
Location: Philadelphia, Pennsylvania
Desktop Support

Backup/working from home Flexible/creative/walk users through internet/home/vpn/corporate connectivity, troubleshooting, office 365, outlook, email. Remedy ticket que's Zoom Work with very limited supervision. Address home problems Windows Support (Mac is helpful) MS Office 365 on backend Want to be able to lean on these people to solve staffs problems - break/fix items 10-15 tickets a day