Previous Job
Specialist I AP Support Services
Ref No.: 18-00016
Location: Federal Way, Washington
Position Type:Contract

AP Support Services

Founded in 1996, based in Denver, CO, Softec Solutions is a leading IT staffing solutions and services company that takes the challenge out of finding high-demand technical skill-sets. Softec takes a proactive approach in understanding business challenges and local market analytics, provides customized recruiting solutions, and delivers value and results. 

Softec is currently seeking a an AP Support Specialist. This role will: 
  • Answers incoming phone calls, emails, IM’s and walk ups in a high-volume environment knowledgeably with professionalism and courtesy
  • Explain related company policies, other regulations and system end user best practices to vendors, teammates and managers
  • Provides general support to vendors and the Village at large related to best practices, policies and regulations
  • Maintains security and discretion related to credit card, vendor and teammate specific information
  • Clarifies, researches, and provides problem resolution for all AP related issues presented; escalate as necessary
  • Based on inquiries received, detect trends and potential trouble areas; report to management
  • Provides technical support and training for the end users of related systems as needed. Makes corrections to expense and banking system account profiles as required
  • Increases/Decreases credit card limits live in the banking system based on company policy
  • Other duties and responsibilities as assigned including but not limited to:
  • Work manadatory overtime with little or no notice as needed
  • Attend team meetings, phone conferences, and training as needed
  • Know, understand, and follow governmental regulations, teammate guidelines, and all other company policies
  • Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position
High school diploma or equivalent required
Minimum of one (1) year’s AP related experience preferred
Minimum of one (1) year’s Call Center experience preferred
Answering of incoming calls in high volume
Intermediate computer skills and proficiency in MS Word, Outlook, and Excel; working knowledge of Oracle preferred

Softec Solutions, Inc is an EEO/Affirmative Action Employer. 


Specialist I AP Support Services