Previous Job
Rates Trade Floor Support
Ref No.: 18-00366
Location: New York, New York
Position Type:Direct Placement
Start Date: 08/08/2018
Rates Trade Floor Support
Rates Technology supports the Global Rates business in the development and application management of all front office trading applications, including trade capture and processing, eTrading, risk aggregation, marking, pricing and valuation functions, as well as research-driven and client facing libraries, services and applications. The team highly values both business and product knowledge along with technological expertise. Our franchise is a true partnership with the Trading, Sales, Operations and Research teams – and our clients.

Overall Purpose of role
  • The main duties are providing highly responsive IT support to Front Office trading teams
  • The successful candidate would be responsible for ensuring rapid response to user technical and functional issues for a wide range of trading applications across multiple business lines and asset classes.
  • Trade Floor Support are responsible for ensuring that IT services have a high level of stability and maintaining high service availability for Front Office users.
  • You will have functional responsibilities such as proactively identifying back end problems with continuous monitoring to ensure full availability. You will also look after front end and back end resolution as well as support and configuration of the Trading Systems.
  • Providing a seamless end to end support service for front office users, the candidate will be expected to provide high availability support for trading desk.
  • The role involves investigation of trader related issues and resolving or engaging with application owners to provide effective issue and problem management and rapid resolution
  • Provide advisory services to trading desk for functional use cases and configuration of Trading systems
  • Proactive management of business critical real-time trading systems, identifying issues and potential problem areas.
  • Log and track incidents and calls. Tracking outstanding issues and working with the appropriate group to achieve resolution of them
  • Continuous monitoring to ensure full availability
  • Start of day morning check and health monitoring
  • Engagement with application owners and development team to review planned changes that may impact application functionality or availability to from office users. Participate in meetings with internal IT teams or project groups to ensure risks are mitigated
Basic Qualifications/Skills
  • Bachelors degree in Computer Science, Computer Engineering or equivalent work experience
  • 2 years experience with database and SQL (Oracle, SQL Server)
  • 2 years experience with OS platforms (Unix, Linux, Windows, SQL)
  • ION OR Broadway Experience would be a big plus but not mandatory
  • 2 years experience in Application Support, preferably supporting trading systems
  • Financial knowledge of Fixed Income products and the end to end trade lifecycle. Knowledge of other asset classes such as FX, Commodities or Credit an advantage

Adam Planica
Senior Technology Recruiter
PRI Technology
P: 973.732.5454 x41
C: 917.572.1363