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Accounts Receivable Assistant
Under the direct supervision of the Accounts Receivable Manager, this position will be responsible for assisting the daily operations Company's accounts receivable cycle and provide high quality client support.
¿ Handle invoice inquires or disputes from Clients with the help of Client Development Managers and Management, issuing and sending out credits where necessary with approval. ¿ Maintain and reconcile billing, contracts and accounts receivable data. ¿ Assist in processing and sending out all billing. ¿ Process and send out ad-hoc invoices to request client deposits where necessary. ¿ Review past due Client amounts, follow up with Clients via email and phone. ¿ Process cash receipts and bank deposits. ¿ Support finance staff with special projects and or administrative tasks where necessary. ¿ Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. ¿ Respond quickly and properly to any Company and/or Facility emergencies. ¿ Maintain cleanliness in the Finance department area.
¿ Knowledge of policies, procedures, quality control, and other techniques for maximizing efficiency. ¿ Excellent written and verbal communication skills. ¿ Able to approach problems proactively and communicate solutions to others. ¿ Able to communicate with technical and non-technical professionals both internally and externally, including VP and C-Level professionals in a clear and concise manner. ¿ Excellent active listening skills and able to ask relevant questions in order to gather, document and communicate effectively with others. ¿ Strong organizational skills. ¿ Able to work on simultaneous projects (multitask) and completing tasks in a timely manner with minimal supervision. ¿ Able to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. ¿ Able to use logic and deductive reasoning in order to identify strengths and weaknesses of alternative solutions and approaches. ¿ Well-developed analytic and problem solving skills.
¿ Able to exhibit poise, composure and confidence when confronting stressful or high-pressure situations. ¿ Able to exhibit a strong commitment to dependability and reliability with the ability to gain the confidence and respect of Client base. ¿ Able to apply general rules to specific problems to produce answers that make sense. ¿ Able to learn and perform all essential job functions accurately and safely. ¿ Auditory and visual abilities to observe and detect signs of an emergency.
¿ Minimum 2 years work experience in Accounts Receivable or customer service with responsibility for direct Client contact. ¿ Experience with MS Great Plains ¿ High degree of integrity including ability to successfully deal with sensitive or confidential information. ¿ Hands on, self-starting, disciplined, and detail oriented individual with ability to work independently in a high volume environment that requires a work product that is highly accurate and timely. ¿ Proficient with Microsoft Office software (Excel, Outlook, Word)
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