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Senior Account Manager
Ref No.: 18-00196
Location: New York, New York
Position Type:Direct Placement
Start Date: 02/06/2018
Our ideal candidate will be a strategic, execution-oriented account manager with 5-7+ years' experience in an outside sales or sales support role and have a proven track record selling IT Services and Solutions to the Financial Service industry, in a consultative sales environment. In addition to staying abreast of industry trends, our direct competition and best practices, he/she will help build and manage existing accounts by striving to understand clients' overall business requirements and technology needs.

Bonus structure will be paid out twice a year and will be 20-40%
It will be based on the following KPI's:
  • client responsiveness
  • maintaining client relationship
  • escalating tickets in a timely manner

As the Account Manager you will be responsible for providing superior client service to an existing client base while up-selling and cross-selling our suite of IT services and solutions.

  • Target decision makers, including VP and C-level professionals, within the Financial Service
  • Industry (Asset Management, Hedge Funds, Fund to Funds, Trading & Brokerage).
  • Proactively identify and engage current and potential Clients utilizing various sales methods including email, trade shows, and social media.
  • Gain a clear understanding of Clients' overall business and IT strategies; effectively communicate to our design team to develop solution-based roadmaps addressing client needs.
  • Develop Client-specific strategies to identify and address Client's needs, while staying abreast
  • of new opportunities to align Client's future requirements with our product set.
  • Liaison with all relevant business units to secure resources required to complete task/s on time and on budget; work with marketing initiatives by providing relevant Client feedback.
  • Plan and lead sales presentations, effectively demonstrating our ability to provide value- added solutions-based strategies; clearly articulate our ability to resolve Client issues; demonstrate positive ROI of investment/s when necessary.
  • Meet and/or exceed quarterly sales quotas.
  • Collaborate across departmental lines to promote outstanding Client service.
  • Negotiate contractual terms and conditions including price, payment terms and deliverables.
  • Maintain Client database entering all relevant information daily including new sales opportunities; maintain competitor profiles.
  • Able to work under pressure and meet deadlines (willingness to work extra hours when needed).
  • Be the point of contact when handling escalation requests.
  • Attend network and client event functions during and after business hours.
Required Skills:
  • 2+ years of experience in an Account Management or Outside Sales role, in a consultative, solution-based environment.
  • Must have project management experience including cost management and basic accounting calculations.
  • Able to review and track new opportunities for the organization.
  • Demonstrable track record of successfully selling to the financial service industry strongly preferred.
  • Basic understanding of Technology required (cloud, storage, infrastructure, and desktop).
  • Excellent active listening skills and able to ask relevant questions in order to gather, document and communicate effectively with Clients and internal project stakeholders.
  • Able to work on simultaneous projects (multitask) and completing tasks in a timely manner with minimal supervision.
  • Strong business, organizational, and verbal and written communication skills.
  • Able to communicate with technical and non-technical professionals including VP and C-Level professionals in a clear and concise manner.
  • High degree of proficiency with Microsoft Office software (Excel, MS Word, PowerPoint)
  • Bachelor's degree or equivalent level of experience.

Lori Sklarski
Senior Technical Recruiter
PRI Technology
P: 973.732.5454 x27
C: 973.432.9968

F: 973.732.5456