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Quality Analyst
Ref No.: 15-00396
Location: Dubai AE
Position Type:Direct
Start Date: 14/04/2015
Quality Analyst
i. 3-6  years' experience in telecom / IT contact center operations in Middle East, US or UK.
ii. at least 2 years' experience in Quality audit in a contact center environment
iii. Proficient in English (mandatory)
iv. Typing speed of 30 words per minute
v.  Proficient in Arabic (written and spoken) mandatory
• Having track record of process improvement in service delivery through Process Improvement Initiatives
•  Analytical, execution-focused bent of mind, and strong numbers orientation
Location:Saudi Arabia