Previous Job
Ref No.: 15-00392
Location: Masdar City, Abu Dhabi AE
Position Type:Direct
Start Date: 14/05/2015
Our client, a Government Institution is looking forward to recruit for the position of " Business Process Analyst” in Abu Dhabi.
Duties and Responsibilities:
  • Researches and analyzes basic and complex issues surrounding the processes and systems.
  • Makes recommendations surrounding improving processes, efficiency and practices. Wins agreement from stakeholders on process definition improvements, critical success factors, institutional value, metrics and approach.
  • Works closely with end users to understand institutional and document the needs/requirements and develop clear and detailed process and workflow specifications for systems to be developed to meet the institutional objectives.
  • Uses functional experience, technical knowledge, and team collaboration to resolve unforeseen issues and adjust resources and plans accordingly to meet the process improvement objectives.
  • Must be able to influence and persuade individuals and/or groups to identify common ground solutions.
  • Regularly communicates in writing and in-person to end users and resource contributors about process expectations and on-going status.
  • Proactively manages change through existing change management processes. Performs other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
  • Facilitate workshops and focus groups.
  • 4 years of relevant professional experience.
  • Proven ability to author business case, scope documentation, functional and system specifications, process re-engineering documents and status reports. 
  • In depth knowledge of system development life cycles and system development methodologies. 
  • Strong skills in process mapping and business process reengineering.
  • Extensive Experience in designing using system modeling tools and their architectural profiles, including business process management notations and definitions.
  • Familiar with design and artifacts such as Entity Relation Diagrams, UML diagrams, User Stories, Use Cases, BPMN standard.
  • Experience with a large Enterprise Resources Planning ERP implementation project. Experience in Higher Education is a plus.
  • Core consulting skills such as business writing and presenting, and analytic comparisons. 
  • Preferred Emirati Nationals Only.