Previous Job
Ref No.: 14-00993
Location: Dubai AE
Position Type:Direct
Experience Level: 3 Years
Start Date: 24/07/2014
Job Purpose:

The Mall Manager will be accountable to run an efficient operation and delivery of services consisting of Operations, Marketing, Leasing, Managing, Client, Maintenance, Security and implementation of best Practice and Operation standards as well as a comprehensive understanding of government regulations, operation methods and the need to increase profitability and keep the cost of common areas under control.

Principal Accountabilities:
  1. Manage all leasing activities for both residential & commercial including attracting new tenants, vetting prospective clients, rental negotiations, the development of attractive leasing packages; setting out leasing targets with the relevant time frames maximizing the asset value of the property.
  2. To set up the yearly Property & Facility Operations, Strategies and Budgets for the assigned property.
  3. To coordinate & supervise, when necessary, repairs, renovations, major works & all related consultants, contractors & suppliers to ensure that all FF & Es are effectively and efficiently maintained by the maintenance company.
  4. Responsible implementing procedures related to any crisis and emergency in conjunction with Civil Defense and Police ensuring safety environment for all tenants, visitors, and contractors.
  5. Handling complaints and demands of tenants & working to remove the causes of the complaint & respond to their requests within the legal & contractual obligations.
  6. To prepare the yearly Marketing & Promotion Programs.
  7. Coordination with Local Authorities: Coordinate with Police, Civil Defense, and Dubai Municipality & City management for site wide requirement.
  8. Implementing expected service standards offered with the objective of superior guest/client experience.

Minimum Requirement:
  • University Graduate in any discipline, preferably bilingual (English & Arabic speaking skills desirable)
  • Minimum 3-5 years experience in similar or comparable assignments ideally in Mall Management and Leasing
  • Strong organizational and prioritization skills attention to detail
  • Excellent communication and presentation skills
  • Develop financial plans, analyze and interpret financial data. Knowledge of public relations principles and practices.
  • Ability to multitask and work on multiple projects simultaneously
  • Ability to work under pressure and meet strict deadlines
  • Skill in change management and examining and re-engineering operations and procedures

Salary: AED 31,000 38,000